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X-ORIGINAL-URL:https://www.housemark.co.uk
X-WR-CALDESC:Events for Housemark
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TZID:Europe/London
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DTSTART:20240331T010000
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240924T103000
DTEND;TZID=Europe/London:20240925T120000
DTSTAMP:20240920T095540
CREATED:20240710T131151Z
LAST-MODIFIED:20240711T115130Z
UID:7108-1727173800-1727265600@www.housemark.co.uk
SUMMARY:RSH Executive Insight Session (North/Yorks & Humber members)
DESCRIPTION:Change is constant. Make sure you have your finger on the pulse of the latest policy developments at our upcoming Executive Insight sessions with the Regulator of Social Housing.  \nAs well as hearing from the regulator first-hand on: \n\nConsumer Regulation\nPolicy updates\nRegulatory focus\nCasework update\n\nThese sessions also provide the opportunity to come together with leaders from across the sector to discuss important sector topics. \nOur Executive Insight Programme is for senior housing leaders and is part of membership. It includes a series of meetings\, seminars and round-table discussions with key bodies in the housing sector. \nFor more information\, or to book your place please contact rose.buckle@housemark.co.uk
URL:https://www.housemark.co.uk/event/rsh-executive-insight-session-north-yorks-humber-members/
CATEGORIES:Executive networks
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240924T140000
DTEND;TZID=Europe/London:20240924T153000
DTSTAMP:20240920T095540
CREATED:20240828T092454Z
LAST-MODIFIED:20240828T092454Z
UID:7350-1727186400-1727191800@www.housemark.co.uk
SUMMARY:Housemark's Consumer Standards Report Briefing
DESCRIPTION:Hear Housemark’s latest analysis of how the sector is shaping up against consumer regulation – what key data challenges are coming out of the first inspections\, and how three in ten landlords are using their data to improve tenant perception.   \nThe regulatory landscape for social landlords has been through an immense change over the last 12 months as the impact of the Social Housing Regulation Act takes effect.  \nThis report provides an overview of how the sector is responding to regulatory consumer standards\, using comprehensive data from customer feedback\, Housemark benchmarking and monthly analysis\, plus the recent RSH regulatory judgements and its consumer standards review.   \nFor more information\, please contact imogen.fowler@housemark.co.uk.
URL:https://www.housemark.co.uk/event/housemarks-consumer-standards-report-briefing/
CATEGORIES:Executive networks
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240925T150000
DTEND;TZID=Europe/London:20240925T163000
DTSTAMP:20240920T095540
CREATED:20230206T142608Z
LAST-MODIFIED:20240711T115211Z
UID:5000-1727276400-1727281800@www.housemark.co.uk
SUMMARY:RSH Executive Insight Session (London/South members)
DESCRIPTION:Change is constant. Make sure you have your finger on the pulse of the latest policy developments at our upcoming Executive Insight sessions with the Regulator of Social Housing.  \nAs well as hearing from the regulator first-hand on: \n\nConsumer Regulation\nPolicy updates\nRegulatory focus\nCasework update\n\nThese sessions also provide the opportunity to come together with leaders from across the sector to discuss important sector topics. \nOur Executive Insight Programme is for senior housing leaders and is part of membership. It includes a series of meetings\, seminars and round-table discussions with key bodies in the housing sector. \nFor more information\, or to book your place please contact rose.buckle@housemark.co.uk
URL:https://www.housemark.co.uk/event/rsh-executive-insight-session-london-south-members-2/
CATEGORIES:Executive networks
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241001T140000
DTEND;TZID=Europe/London:20241001T144500
DTSTAMP:20240920T095540
CREATED:20240916T094712Z
LAST-MODIFIED:20240916T094712Z
UID:7590-1727791200-1727793900@www.housemark.co.uk
SUMMARY:Housemark's TSM surveys webinar: beyond benchmarking
DESCRIPTION:Join us for an engaging\, informative\, and interactive webinar that dives into the world of Tenant Satisfaction Measures (TSM) Surveys and find out how Housemark\, using best practice research design\, can help your organisation maximise the outcomes from TSM data.   \nWe will cover:  \n\nSetting the Scene: TSMs and the Sector  \n\n\nTSM Requirements Refresher: The Essentials \n\n\nLessons Learned from Year One of the TSM Programme \n\n\nBest Practice Approaches to TSM Surveys: Right Questions\, Right People\, Right Way \n\n\nAnalysis and Reporting: Maximising the Feedback \n\n\nAfter the Survey: Communicating Results and Taking Action \n\n  \nFor more information\, please contact helen.williams@housemark.co.uk.
URL:https://www.housemark.co.uk/event/housemarks-tsm-surveys-webinar-beyond-benchmarking/
CATEGORIES:Executive networks
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241009T093000
DTEND;TZID=Europe/London:20241009T130000
DTSTAMP:20240920T095540
CREATED:20240422T132254Z
LAST-MODIFIED:20240802T081251Z
UID:6536-1728466200-1728478800@www.housemark.co.uk
SUMMARY:Repairs and Asset Management Club
DESCRIPTION:Effective repairs and asset management is a vital function for the sector. This Club looks at a range of practical and strategic approaches to ensure you are delivering a productive\, positive service for your business and customers. Ideal for those responsible for achieving maximum value from assets. \nJoin our Club to share best practice and common challenges\, and explore solutions to maximise income and minimise risk. \nAt all of our Clubs\, content is driven by members’ priorities and requests\, truly giving you the chance to shape the agenda for the future. Between meetings you will benefit from exclusive access to a members’ forum to increase discussion and networking opportunities. \nHousemark Specialist Clubs are open to both Housemark members and non-members\, with discounts available for multiple places. \nFor further information about joining the Club contact helen.williams@housemark.co.uk
URL:https://www.housemark.co.uk/event/repairs-and-asset-management-club-4/
CATEGORIES:Clubs and forums
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241010T093000
DTEND;TZID=Europe/London:20241010T130000
DTSTAMP:20240920T095540
CREATED:20240422T134928Z
LAST-MODIFIED:20240802T081354Z
UID:6562-1728552600-1728565200@www.housemark.co.uk
SUMMARY:Voids Club
DESCRIPTION:Landlords are feeling the impact of lost income\, increasing pressure to get properties to a lettable standard and to minimise the disruption in rent. Improving your voids performance and communicating your journey to your board and other key stakeholders is vital. Join our Club to share best practice and common challenges\, and explore solutions to maximise income and minimise risk. \nAt all of our Clubs\, content is driven by members’ priorities and requests\, truly giving you the chance to shape the agenda for the future. Between meetings\, you will benefit from exclusive access to a members’ forum to increase discussion and networking opportunities. \nHousemark Specialist Clubs are open to both Housemark members and non-members\, with discounts available for multiple places. \nFor further information about joining the Club contact helen.williams@housemark.co.uk
URL:https://www.housemark.co.uk/event/voids-club-4/
CATEGORIES:Clubs and forums
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241016T093000
DTEND;TZID=Europe/London:20241016T130000
DTSTAMP:20240920T095540
CREATED:20240422T132042Z
LAST-MODIFIED:20240802T081513Z
UID:6525-1729071000-1729083600@www.housemark.co.uk
SUMMARY:Data Club
DESCRIPTION:Our new Data Club will cover essential topics and best practice\, with practical and strategic approaches for those working with data. \nAt all of our Clubs\, content is driven by members’ priorities and requests\, truly giving you the chance to shape the agenda for the future. Between meetings\, you will benefit from exclusive access to a members’ forum to increase discussion and networking opportunities. \nHousemark Specialist Clubs are open to both Housemark members and non-members\, with discounts available for multiple places. \nFor further information about joining the Club contact helen.williams@housemark.co.uk
URL:https://www.housemark.co.uk/event/data-club-3/
CATEGORIES:Clubs and forums
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241022T093000
DTEND;TZID=Europe/London:20241022T130000
DTSTAMP:20240920T095540
CREATED:20240423T100206Z
LAST-MODIFIED:20240802T081010Z
UID:6608-1729589400-1729602000@www.housemark.co.uk
SUMMARY:Tenancy Sustainability and Communities
DESCRIPTION:All residents need to feel supported in their tenancies\, and the sector is working hard to meet their needs and show them they’re being listened to. Vulnerable tenants will often require additional support\, delivered within their community. Join our Club to share best practice and common challenges\, and explore solutions to maximise income and minimise risk. \nAt all of our Clubs\, content is driven by members’ priorities and requests\, truly giving you the chance to shape the agenda for the future. Between meetings you will benefit from exclusive access to a members’ forum to increase discussion and networking opportunities. \nHousemark Specialist Clubs are open to both Housemark members and non-members\, with discounts available for multiple places. \nSee the preview programme for the next meeting below. For further information about joining the Club contact helen.williams@housemark.co.uk
URL:https://www.housemark.co.uk/event/tenancy-sustainability-and-communities/
CATEGORIES:Clubs and forums
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241023T093000
DTEND;TZID=Europe/London:20241023T130000
DTSTAMP:20240920T095540
CREATED:20240422T131646Z
LAST-MODIFIED:20240802T081629Z
UID:6514-1729675800-1729688400@www.housemark.co.uk
SUMMARY:Customer Experience Club
DESCRIPTION:With increased regulatory requirements coming into force\, now is the time to make sure your organisation puts customer experience at the heart of what you do. This Club explores both the reactive and proactive nature of customer service\, and the tools\, skills and processes you need to define and deliver positive customer experiences. Join our Club to share best practice and common challenges\, and explore solutions to maximise income and minimise risk. \nAt all of our Clubs\, content is driven by members’ priorities and requests\, truly giving you the chance to shape the agenda for the future. Between meetings\, you will benefit from exclusive access to a members’ forum to increase discussion and networking opportunities. \nHousemark Specialist Clubs are open to both Housemark members and non-members\, with discounts available for multiple places. \nSee the preview programme for the next meeting below. For further information about joining the Club contact helen.williams@housemark.co.uk
URL:https://www.housemark.co.uk/event/customer-experience-club-4/
CATEGORIES:Clubs and forums
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241024T093000
DTEND;TZID=Europe/London:20241024T130000
DTSTAMP:20240920T095540
CREATED:20240422T132550Z
LAST-MODIFIED:20240802T081719Z
UID:6571-1729762200-1729774800@www.housemark.co.uk
SUMMARY:Estate Services Club
DESCRIPTION:Estate services play a big part in creating happier\, healthier communities. Join our Club to share best practices and common challenges\, and explore solutions to maximise income and minimise risk. \nAt all of our Clubs\, content is driven by members’ priorities and requests\, truly giving you the chance to shape the agenda for the future. Between meetings\, you will benefit from exclusive access to a members’ forum to increase discussion and networking opportunities. \nHousemark Specialist Clubs are open to both Housemark members and non-members\, with discounts available for multiple places. \nSee the preview programme for the next meeting below. For further information about joining the Club contact helen.williams@housemark.co.uk
URL:https://www.housemark.co.uk/event/estate-services-club-4/
CATEGORIES:Clubs and forums
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241107T090000
DTEND;TZID=Europe/London:20241107T170000
DTSTAMP:20240920T095540
CREATED:20240705T114613Z
LAST-MODIFIED:20240705T114848Z
UID:7091-1730970000-1730998800@www.housemark.co.uk
SUMMARY:Housing Data and Analytics Summit 2024
DESCRIPTION:The biggest housing data event returns on 7 November 2024 at the East Midlands Conference Centre\, Nottingham! \nPacked full of hot topics\, expert speakers and valuable content\, the 2024 Housing Data and Analytics Summit will help you to explore the value and potential data can bring to your organisation and think differently about how you use it. \nFor more information about the event\, including the program\, speakers\, sponsors\, and exhibitors\, click here. \nFor further information\, please contact Helen Williams at helen.williams@housemark.co.uk. \nAccess the event terms and conditions here.
URL:https://www.housemark.co.uk/event/housing-data-and-analytics-summit-2024-2/
CATEGORIES:Flagship events
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241119T093000
DTEND;TZID=Europe/London:20241119T113000
DTSTAMP:20240920T095540
CREATED:20240409T075533Z
LAST-MODIFIED:20240912T154955Z
UID:6320-1732008600-1732015800@www.housemark.co.uk
SUMMARY:Technical User Forum - South members - 19 November 2024
DESCRIPTION:vailable exclusively to Housemark members\, our Technical User Forums help you make the most of your data\, learn about new products and share your experience of benchmarking with us and other users.   \nWe’ll be sharing the latest Housemark benchmarking results from our Monthly Pulse report\, alongside an exclusive tailored policy and regulation round-up and the opportunity to shape the benchmarking measures Housemark collect in 2025.  \nA full agenda will be provided prior to the event.  \nIf you can’t make it to your regional event you’re still welcome to attend one of the sessions.   \nFor further details please contact imogen.fowler@housemark.co.uk
URL:https://www.housemark.co.uk/event/technical-user-forum-south-members-1-may-2024/
CATEGORIES:Technical User Forums
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241120T093000
DTEND;TZID=Europe/London:20241120T113000
DTSTAMP:20240920T095540
CREATED:20240409T075108Z
LAST-MODIFIED:20240912T155113Z
UID:6314-1732095000-1732102200@www.housemark.co.uk
SUMMARY:Technical User Forum - North members - 20 November 2024
DESCRIPTION:Available exclusively to Housemark members\, our Technical User Forums help you make the most of your data\, learn about new products and share your experience of benchmarking with us and other users.   \nWe’ll be sharing the latest Housemark benchmarking results from our Monthly Pulse report\, alongside an exclusive tailored policy and regulation round-up and the opportunity to shape the benchmarking measures Housemark collect in 2025.  \nA full agenda will be provided prior to the event.  \nIf you can’t make it to your regional event you’re still welcome to attend one of the sessions.   \nFor further details please contact imogen.fowler@housemark.co.uk
URL:https://www.housemark.co.uk/event/technical-user-forum-north-members-24-april-2024/
CATEGORIES:Technical User Forums
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241121T093000
DTEND;TZID=Europe/London:20241121T113000
DTSTAMP:20240920T095540
CREATED:20240409T080128Z
LAST-MODIFIED:20240912T155229Z
UID:6322-1732181400-1732188600@www.housemark.co.uk
SUMMARY:Technical User Forum - Scotland\, Wales and NI members - 21 November 2024
DESCRIPTION:Available exclusively to Housemark members\, our Technical User Forums help you make the most of your data\, learn about new products and share your experience of benchmarking with us and other users.   \nWe’ll be sharing the latest Housemark benchmarking results from our Monthly Pulse report\, alongside an exclusive tailored policy and regulation round-up and the opportunity to shape the benchmarking measures Housemark collect in 2025.  \nA full agenda will be provided prior to the event.  \nIf you can’t make it to your regional event you’re still welcome to attend one of the sessions.   \nFor further details please contact imogen.fowler@housemark.co.uk
URL:https://www.housemark.co.uk/event/technical-user-forum-scotland-wales-and-ni-members-2-may-2024/
CATEGORIES:Technical User Forums
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241126T093000
DTEND;TZID=Europe/London:20241126T113000
DTSTAMP:20240920T095540
CREATED:20240409T075145Z
LAST-MODIFIED:20240912T155317Z
UID:6317-1732613400-1732620600@www.housemark.co.uk
SUMMARY:Technical User Forum - Midlands members - 26 November 2024
DESCRIPTION:Available exclusively to Housemark members\, our Technical User Forums help you make the most of your data\, learn about new products and share your experience of benchmarking with us and other users.   \nWe’ll be sharing the latest Housemark benchmarking results from our Monthly Pulse report\, alongside an exclusive tailored policy and regulation round-up and the opportunity to shape the benchmarking measures Housemark collect in 2025.  \nA full agenda will be provided prior to the event.  \nIf you can’t make it to your regional event you’re still welcome to attend one of the sessions.   \nFor further details please contact imogen.fowler@housemark.co.uk
URL:https://www.housemark.co.uk/event/technical-user-forum-midlands-members-25-april-2024/
CATEGORIES:Technical User Forums
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241127T093000
DTEND;TZID=Europe/London:20241127T113000
DTSTAMP:20240920T095540
CREATED:20240409T080938Z
LAST-MODIFIED:20240912T155409Z
UID:6324-1732699800-1732707000@www.housemark.co.uk
SUMMARY:Technical User Forum - London members - 27 November 2024
DESCRIPTION:Available exclusively to Housemark members\, our Technical User Forums help you make the most of your data\, learn about new products and share your experience of benchmarking with us and other users.   \nWe’ll be sharing the latest Housemark benchmarking results from our Monthly Pulse report\, alongside an exclusive tailored policy and regulation round-up and the opportunity to shape the benchmarking measures Housemark collect in 2025.  \nA full agenda will be provided prior to the event.  \nIf you can’t make it to your regional event you’re still welcome to attend one of the sessions.   \nFor further details please contact imogen.fowler@housemark.co.uk
URL:https://www.housemark.co.uk/event/technical-user-forum-london-members-9-may-2024/
CATEGORIES:Technical User Forums
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END:VEVENT
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