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X-ORIGINAL-URL:https://www.housemark.co.uk
X-WR-CALDESC:Events for Housemark
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DTSTART:20240331T010000
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241001T140000
DTEND;TZID=Europe/London:20241001T144500
DTSTAMP:20240920T101310
CREATED:20240916T094712Z
LAST-MODIFIED:20240916T094712Z
UID:7590-1727791200-1727793900@www.housemark.co.uk
SUMMARY:Housemark's TSM surveys webinar: beyond benchmarking
DESCRIPTION:Join us for an engaging\, informative\, and interactive webinar that dives into the world of Tenant Satisfaction Measures (TSM) Surveys and find out how Housemark\, using best practice research design\, can help your organisation maximise the outcomes from TSM data.   \nWe will cover:  \n\nSetting the Scene: TSMs and the Sector  \n\n\nTSM Requirements Refresher: The Essentials \n\n\nLessons Learned from Year One of the TSM Programme \n\n\nBest Practice Approaches to TSM Surveys: Right Questions\, Right People\, Right Way \n\n\nAnalysis and Reporting: Maximising the Feedback \n\n\nAfter the Survey: Communicating Results and Taking Action \n\n  \nFor more information\, please contact helen.williams@housemark.co.uk.
URL:https://www.housemark.co.uk/event/housemarks-tsm-surveys-webinar-beyond-benchmarking/
CATEGORIES:Executive networks
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241009T093000
DTEND;TZID=Europe/London:20241009T130000
DTSTAMP:20240920T101310
CREATED:20240422T132254Z
LAST-MODIFIED:20240802T081251Z
UID:6536-1728466200-1728478800@www.housemark.co.uk
SUMMARY:Repairs and Asset Management Club
DESCRIPTION:Effective repairs and asset management is a vital function for the sector. This Club looks at a range of practical and strategic approaches to ensure you are delivering a productive\, positive service for your business and customers. Ideal for those responsible for achieving maximum value from assets. \nJoin our Club to share best practice and common challenges\, and explore solutions to maximise income and minimise risk. \nAt all of our Clubs\, content is driven by members’ priorities and requests\, truly giving you the chance to shape the agenda for the future. Between meetings you will benefit from exclusive access to a members’ forum to increase discussion and networking opportunities. \nHousemark Specialist Clubs are open to both Housemark members and non-members\, with discounts available for multiple places. \nFor further information about joining the Club contact helen.williams@housemark.co.uk
URL:https://www.housemark.co.uk/event/repairs-and-asset-management-club-4/
CATEGORIES:Clubs and forums
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241010T093000
DTEND;TZID=Europe/London:20241010T130000
DTSTAMP:20240920T101310
CREATED:20240422T134928Z
LAST-MODIFIED:20240802T081354Z
UID:6562-1728552600-1728565200@www.housemark.co.uk
SUMMARY:Voids Club
DESCRIPTION:Landlords are feeling the impact of lost income\, increasing pressure to get properties to a lettable standard and to minimise the disruption in rent. Improving your voids performance and communicating your journey to your board and other key stakeholders is vital. Join our Club to share best practice and common challenges\, and explore solutions to maximise income and minimise risk. \nAt all of our Clubs\, content is driven by members’ priorities and requests\, truly giving you the chance to shape the agenda for the future. Between meetings\, you will benefit from exclusive access to a members’ forum to increase discussion and networking opportunities. \nHousemark Specialist Clubs are open to both Housemark members and non-members\, with discounts available for multiple places. \nFor further information about joining the Club contact helen.williams@housemark.co.uk
URL:https://www.housemark.co.uk/event/voids-club-4/
CATEGORIES:Clubs and forums
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241016T093000
DTEND;TZID=Europe/London:20241016T130000
DTSTAMP:20240920T101310
CREATED:20240422T132042Z
LAST-MODIFIED:20240802T081513Z
UID:6525-1729071000-1729083600@www.housemark.co.uk
SUMMARY:Data Club
DESCRIPTION:Our new Data Club will cover essential topics and best practice\, with practical and strategic approaches for those working with data. \nAt all of our Clubs\, content is driven by members’ priorities and requests\, truly giving you the chance to shape the agenda for the future. Between meetings\, you will benefit from exclusive access to a members’ forum to increase discussion and networking opportunities. \nHousemark Specialist Clubs are open to both Housemark members and non-members\, with discounts available for multiple places. \nFor further information about joining the Club contact helen.williams@housemark.co.uk
URL:https://www.housemark.co.uk/event/data-club-3/
CATEGORIES:Clubs and forums
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241022T093000
DTEND;TZID=Europe/London:20241022T130000
DTSTAMP:20240920T101310
CREATED:20240423T100206Z
LAST-MODIFIED:20240802T081010Z
UID:6608-1729589400-1729602000@www.housemark.co.uk
SUMMARY:Tenancy Sustainability and Communities
DESCRIPTION:All residents need to feel supported in their tenancies\, and the sector is working hard to meet their needs and show them they’re being listened to. Vulnerable tenants will often require additional support\, delivered within their community. Join our Club to share best practice and common challenges\, and explore solutions to maximise income and minimise risk. \nAt all of our Clubs\, content is driven by members’ priorities and requests\, truly giving you the chance to shape the agenda for the future. Between meetings you will benefit from exclusive access to a members’ forum to increase discussion and networking opportunities. \nHousemark Specialist Clubs are open to both Housemark members and non-members\, with discounts available for multiple places. \nSee the preview programme for the next meeting below. For further information about joining the Club contact helen.williams@housemark.co.uk
URL:https://www.housemark.co.uk/event/tenancy-sustainability-and-communities/
CATEGORIES:Clubs and forums
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241023T093000
DTEND;TZID=Europe/London:20241023T130000
DTSTAMP:20240920T101310
CREATED:20240422T131646Z
LAST-MODIFIED:20240802T081629Z
UID:6514-1729675800-1729688400@www.housemark.co.uk
SUMMARY:Customer Experience Club
DESCRIPTION:With increased regulatory requirements coming into force\, now is the time to make sure your organisation puts customer experience at the heart of what you do. This Club explores both the reactive and proactive nature of customer service\, and the tools\, skills and processes you need to define and deliver positive customer experiences. Join our Club to share best practice and common challenges\, and explore solutions to maximise income and minimise risk. \nAt all of our Clubs\, content is driven by members’ priorities and requests\, truly giving you the chance to shape the agenda for the future. Between meetings\, you will benefit from exclusive access to a members’ forum to increase discussion and networking opportunities. \nHousemark Specialist Clubs are open to both Housemark members and non-members\, with discounts available for multiple places. \nSee the preview programme for the next meeting below. For further information about joining the Club contact helen.williams@housemark.co.uk
URL:https://www.housemark.co.uk/event/customer-experience-club-4/
CATEGORIES:Clubs and forums
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241024T093000
DTEND;TZID=Europe/London:20241024T130000
DTSTAMP:20240920T101310
CREATED:20240422T132550Z
LAST-MODIFIED:20240802T081719Z
UID:6571-1729762200-1729774800@www.housemark.co.uk
SUMMARY:Estate Services Club
DESCRIPTION:Estate services play a big part in creating happier\, healthier communities. Join our Club to share best practices and common challenges\, and explore solutions to maximise income and minimise risk. \nAt all of our Clubs\, content is driven by members’ priorities and requests\, truly giving you the chance to shape the agenda for the future. Between meetings\, you will benefit from exclusive access to a members’ forum to increase discussion and networking opportunities. \nHousemark Specialist Clubs are open to both Housemark members and non-members\, with discounts available for multiple places. \nSee the preview programme for the next meeting below. For further information about joining the Club contact helen.williams@housemark.co.uk
URL:https://www.housemark.co.uk/event/estate-services-club-4/
CATEGORIES:Clubs and forums
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