As well as hearing from the regulator first-hand on:

• Consumer Regulation
• Policy updates
• Regulatory focus
• Casework update

These sessions also provide the opportunity to come together with leaders from across the sector to discuss important sector topics.

Our Executive Insight Programme is for senior housing leaders and is part of membership. It includes a series of meetings, seminars and round-table discussions with key bodies in the housing sector.

For more information, or to book your place please contact rose.buckle@housemark.co.uk

The post RSH Executive Insight Session (North/Yorks & Humber members) appeared first on Housemark.

The regulatory landscape for social landlords has been through an immense change over the last 12 months as the impact of the Social Housing Regulation Act takes effect. 

This report provides an overview of how the sector is responding to regulatory consumer standards, using comprehensive data from customer feedback, Housemark benchmarking and monthly analysis, plus the recent RSH regulatory judgements and its consumer standards review.  

For more information, please contact imogen.fowler@housemark.co.uk.

The post Housemark’s Consumer Standards Report Briefing appeared first on Housemark.

As well as hearing from the regulator first-hand on:

• Consumer Regulation
• Policy updates
• Regulatory focus
• Casework update

These sessions also provide the opportunity to come together with leaders from across the sector to discuss important sector topics.

Our Executive Insight Programme is for senior housing leaders and is part of membership. It includes a series of meetings, seminars and round-table discussions with key bodies in the housing sector.

For more information, or to book your place please contact rose.buckle@housemark.co.uk

The post RSH Executive Insight Session (London/South members) appeared first on Housemark.

We will cover: 

• Setting the Scene: TSMs and the Sector  

• TSM Requirements Refresher: The Essentials 

• Lessons Learned from Year One of the TSM Programme 

• Best Practice Approaches to TSM Surveys: Right Questions, Right People, Right Way 

• Analysis and Reporting: Maximising the Feedback 

• After the Survey: Communicating Results and Taking Action 

For more information, please contact helen.williams@housemark.co.uk.

The post Housemark’s TSM surveys webinar: beyond benchmarking appeared first on Housemark.

Join our Club to share best practice and common challenges, and explore solutions to maximise income and minimise risk.

At all of our Clubs, content is driven by members’ priorities and requests, truly giving you the chance to shape the agenda for the future. Between meetings you will benefit from exclusive access to a members’ forum to increase discussion and networking opportunities.

Housemark Specialist Clubs are open to both Housemark members and non-members, with discounts available for multiple places.

For further information about joining the Club contact helen.williams@housemark.co.uk

The post Repairs and Asset Management Club appeared first on Housemark.

At all of our Clubs, content is driven by members’ priorities and requests, truly giving you the chance to shape the agenda for the future. Between meetings, you will benefit from exclusive access to a members’ forum to increase discussion and networking opportunities.

Housemark Specialist Clubs are open to both Housemark members and non-members, with discounts available for multiple places.

For further information about joining the Club contact helen.williams@housemark.co.uk

The post Voids Club appeared first on Housemark.

At all of our Clubs, content is driven by members’ priorities and requests, truly giving you the chance to shape the agenda for the future. Between meetings, you will benefit from exclusive access to a members’ forum to increase discussion and networking opportunities.

Housemark Specialist Clubs are open to both Housemark members and non-members, with discounts available for multiple places.

For further information about joining the Club contact helen.williams@housemark.co.uk

The post Data Club appeared first on Housemark.

At all of our Clubs, content is driven by members’ priorities and requests, truly giving you the chance to shape the agenda for the future. Between meetings you will benefit from exclusive access to a members’ forum to increase discussion and networking opportunities.

Housemark Specialist Clubs are open to both Housemark members and non-members, with discounts available for multiple places.

See the preview programme for the next meeting below. For further information about joining the Club contact helen.williams@housemark.co.uk

The post Tenancy Sustainability and Communities appeared first on Housemark.

At all of our Clubs, content is driven by members’ priorities and requests, truly giving you the chance to shape the agenda for the future. Between meetings, you will benefit from exclusive access to a members’ forum to increase discussion and networking opportunities.

Housemark Specialist Clubs are open to both Housemark members and non-members, with discounts available for multiple places.

See the preview programme for the next meeting below. For further information about joining the Club contact helen.williams@housemark.co.uk

The post Customer Experience Club appeared first on Housemark.

At all of our Clubs, content is driven by members’ priorities and requests, truly giving you the chance to shape the agenda for the future. Between meetings, you will benefit from exclusive access to a members’ forum to increase discussion and networking opportunities.

Housemark Specialist Clubs are open to both Housemark members and non-members, with discounts available for multiple places.

See the preview programme for the next meeting below. For further information about joining the Club contact helen.williams@housemark.co.uk

The post Estate Services Club appeared first on Housemark.